Last updated 31 August 2026
Pause Protocol Plus is sold directly by This Is My LLC, trading as Pause Protocol. Card payments are processed securely by Stripe; we never see or store your card details. All cancellations, refunds and billing questions are handled by us at support@pauseprotocol.online.
You can cancel at any time from the Manage subscription screen in the app, which opens your secure Stripe billing portal. Cancelling stops future renewals; your Plus access continues until the end of the period you have already paid for, then your account returns to the Free plan. No partial refunds are issued for the remaining days of a paid period except as described below.
Cancelling on its own does not issue a refund — request one as described below if you are within the 30-day window.
If you are not satisfied with your Plus subscription, you can request a full refund within 30 days of the payment date — this applies to your first purchase and to each renewal — and we will refund that payment in full.
To request a refund, email support@pauseprotocol.online from the email address you used at checkout. Refunds are issued by This Is My LLC and returned through Stripe to your original payment method. Your bank or card issuer usually takes 3–10 business days to post the credit.
Subscriptions renew automatically at the price shown on our pricing page until cancelled. If a renewal payment fails, Stripe will retry the charge; if payment remains unsuccessful, Plus access may be suspended until the subscription is brought up to date. You will receive an invoice by email for each successful payment.
After 30 days we consider refund requests case by case, and we will always honour any right to a refund or cancellation you have under the consumer law that applies to you. Contact us at support@pauseprotocol.online and we will look at your request properly.